The Top 6 Questions About Medical Care after Car Accidents

We thought it would be worthwhile to take a look at some of the common questions our clients have about how their medical treatment might affect their case. After all, medical treatment and documentation of that treatment are key to helping you potentially get the most out of your claim.

If you or a family member have been injured in a accident, seek medical attention immediately. Call 1-866-900-7078 for a free case evaluation to learn about the compensation that you may be entitled to.

6 Key Questions About Medical Care After Your Injury

    1. Why do I need to seek immediate medical care after an injury? What if I don’t feel much pain?
      There are two important reasons.First, you should have a medical professional evaluate you to see if there are any potential issues you may not be aware of.Second, you want to make sure a licensed physician documents your injuries immediately after an accident. If your condition worsens and you have to make a medical claim, this initial documentation is largely what insurance companies use to determine the extent of your injuries. It is very important.When you’re in a car accident, there’s a lot going on in your body, and sometimes you may not feel pain right away – especially with soft tissue injuries, like whiplash. Your body is reacting on adrenaline, and adrenaline helps keep pain away, for a while. Your brain activity tends to focus on other things rather than your pain. You may be thinking, “I have to get to the day care to pick up my daughter before it closes,” or “I have to be at that 9:00 presentation at work.”Or maybe you’re like many of us and are just too busy to go to the doctor for what you think is just a bruised knee. That bruised knee could turn into something else when you start overcompensating for it.Sometimes the pain may not seem like much at first. Maybe a 1 on a scale of 10. But the moment you feel pain or discomfort, that’s a red flag. It’s your body’s way of telling you something is off. Something is wrong. You hurt something in your body. You may not feel any pain right away, but it can kick in later, maybe even one or two days later.The longer you wait to go to the doctor about your pain, the more you could be hurting your recovery and your legal case.

 

    1. Why is it so important what I tell the treating doctor?
      Whatever you tell the doctor is what they usually write in your records.You need to be specific and focus on your present injuries and exactly where you feel pain. Is your knee making a clicking or popping sound? Is there a dull ache or a stabbing burning pain? Does it give out? What is your pain level on a scale of 1 to 10? Don’t try to “tough it out” and minimize your pain to the doctor. This information is what the doctor uses to determine your diagnosis and the treatment he or she thinks will help you recover. It is your responsibility to tell the doctor what you are feeling.This is also the information the insurance company typically pays very careful attention to. Some insurance companies might try to look for something from your records that they can potentially use to try to minimize payment. And, that initial meeting with your doctor is where they have sometimes tended to focus their efforts.Be truthful about your pain, but don’t volunteer unnecessary information. Experience has taught us that what you say in your first few evaluations actually can count more than what you say seven months later. The insurance company may go back to the first day when you said “I have a little bit of pain.” You know your mind was on something else – picking up your daughter or getting to that meeting – and you didn’t even think of what you were saying. Regardless, the insurance company may try to use it anyway. We’ve seen this happen, and we don’t want to see it happen to you.

 

    1. Why do I need to keep up consistent medical care?
      Whether you were injured in a car wreck, hurt on the job, or have a Social Security Disability claim, one of the most important things you can do to help your case is to keep up your medical care. Doing this will not only put you on the path to recovery, but you will also have legitimate and accepted documentation that you are injured and undergoing treatment for your injuries.Medical treatment is what helps bring value to your case. We rely on your treatments, medical records, and medical bills to help give value to your claim. If you don’t have medical bills because you have not been to your treatments, that can sometimes make your claim all the more difficult.The things we try to collect for are medical expenses, lost wages, and sometimes pain and suffering. But, the majority comes from medical treatments. That is one of the reasons people come to us for help. They can’t pay their medical bills after a car wreck or work injury. Your medical records show the issues you suffered and how much you paid for treatment.If a doctor prescribes treatment for any length of time and you don’t abide by your doctor’s orders, the insurance company may view this as negligence on your part and possibly claim you are impeding the healing process. And, they may not want to pay you as much or at all.

 

    1. Why can’t I see my chiropractor first if I only have a soft tissue injury, like whiplash?
      If you are severely injured, you should go directly to the ER. Otherwise, go to your primary care doctor immediately. Urgent care would be a last resort just because they don’t know your history, and they generally don’t treat patients long term.For a variety of reasons, you want to make sure you initially see a licensed medical provider, such as your primary care doctor, a physician’s assistant, a nurse practitioner, or other licensed medical providers of this nature.First, a primary care provider can prescribe you medicine for pain and inflammation, etc.Second, as I mentioned earlier, your primary care provider will evaluate you, determine what they think is wrong, and develop a treatment plan to help you recover. That may or may not involve going to a chiropractor for adjustments. The doctor may feel your recovery plan should involve physical therapy instead of chiropractic treatment. It is your treating doctor who should be the one managing and monitoring you and your treatment plan with any other medical professionals.Finally, what we have seen is that records from a primary care provider who has prescribed a sound treatment plan tend to hold more weight with the insurance companies than injured patients who self-diagnose or come up with their own recovery plan. In the insurance company’s eyes, having a medical doctor advising you carries more weight and can potentially help your case.

 

    1. Why can’t I be in charge of my own medical treatment plan?
      From the insurance company’s perspective, having a licensed physician at the helm of your overall treatment plan is the best course of action for your recovery. It is the most credible evidence we can present to try to get them to pay your medical bills. Plus, a doctor should know what is best to help you try to get back to the state you were in before your injury.Because we have dealt with insurance companies for so long, we know what they need to possibly pay your claims.

 

    1. Why is my lawyer and paralegal so concerned with my medical care?
      We act as our clients’ advocate in so many ways. Without someone advocating for your medical treatments with the goal of helping you get better and trying to get compensation from the insurance company for you, we have seen some unfortunate situations.For example, we once represented a client who came to us complaining of back, hip, and pelvic pain after a car accident. Our client had already been seeing a doctor who previously ordered an MRI of his back and hip.For some reason, our client went back to the doctor’s office just prior to the MRI and saw the physician’s assistant (PA). (It is generally ordinary procedure to see the PA after the doctor has evaluated you first.) We don’t know what transpired during that visit, but whatever it was led the PA to cancel the MRI. Our client went back and forth in pain, seeing the PA for months.When he hired us, our medical review team scoured through all his medical records back to day one. We finally uncovered that the doctor had never given him an official diagnosis! That is very likely why he ordered the MRI – it would have potentially given the doctor an image of where the injury had occurred and what the client’s treatment plan might have been going forward. He had been treating for back pain all this time, yet he was having hip and pelvic pain. That test could have been the linchpin our client needed to show the insurance company why he kept going back and forth to the doctor for all those months, as well as the documentation he needed to get them to pay for his medical bills.Our first concern was how we could help our client get better. If we tried to get the doctor to order an MRI months later, insurance was not going to pay for it because there was no initial diagnosis. And, this poor man had no health insurance. Without an MRI, how could we say his pain was from an injury he had sustained in the car accident that happened so long ago?At the end of the day, he did not get the treatment he needed because he did not have someone to advocate on his behalf from the beginning, like we do for our clients. By the time we stepped in to put all the puzzle pieces together, it was too late for him to get the MRI that could have helped show what was wrong. While we were able to collect from insurance, sadly, this client was still in pain.1This story shows that it all goes back to initial communication, evaluation, and documentation from the doctor and to having someone like a good lawyer advocate on your behalf sooner rather than later.Most people don’t realize how important these things are to their recovery efforts.As advocates, we are helping to encourage you to communicate what is necessary, follow up with your medical provider, and try to keep all your appointments. We collect all that documentation to show the insurance company the evidence and the proof they may need to calculate a potential compensation amount.

      At the end of the day, it’s hard to argue with well documented facts.

 

NC Personal Injury Lawyers Offer FREE Case Evaluation

It is for these and many other reasons we urge people to contact us immediately after they have been injured. We can try to get your case started on the right foot and potentially keep you from making some of the mistakes we have seen others make that have damaged their claim.

If you’ve been injured in an accident and need an advocate in your corner, contact us now to find out if we may be able to help you. Or call us at 1-866-900-7078.

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What Is My Workers’ Comp Case Worth?

Many people considering a workers’ compensation claim want to know “How much is my case worth?”

It’s a complex question, and can sometimes depend on who’s holding the calculator. Here are three primary factors that will affect how much you’re paid.

Get a free professional opinion on how much your workers’ comp case may be worth. No strings attached.

3 Factors That Can Determine Your Workers’ Comp Benefits

Three key elements go into determining the value of a workers’ comp case:

1. Impairment Rating

Once you have reached what is known as Maximum Medical Improvement (when you’ve healed as much as possible) but you’re still not the same as you were before your injury, your doctor should assign an impairment rating to the part of the body that was injured.

An impairment rating is worth a certain amount depending on your compensation rate at your job and the part of the body that was injured. Your compensation rate is 2/3 of your average weekly wage for the 52 weeks prior to your injury. The part of the body that was injured and the rating is significant in this formula because the North Carolina Industrial Commission has determined that specific body parts are worth a certain number of weeks of your compensation rate.

For example:

Spine = 300 weeks
Leg = 200 weeks
Arm = 240 weeks

Let’s say you injured your left arm at work and your authorized treating physician has assigned a 10% impairment rating to that left arm. Your compensation rate is $350, based on the following formula:

10% of 240 weeks = 24 weeks
24 weeks x $350 salary = $8,400
You would be entitled to $8,400 for that rating

Unfortunately, that means if you have low wages, and therefore a low compensation rate, your impairment rating will not be worth as much as another employee with a large compensation rate. Based on the above scenario, if your compensation rate is $100, that same 10% rating would only equal $2,400.

That’s why making sure your compensation rate is calculated accurately is extremely important. We’ve found additional money for lots of clients by looking more closely at their compensation rate and sometimes finding that overtime pay or additional work days had not been factored into their compensation rate.1

We can help you try to get a second opinion on your impairment rating.

2. Indemnity Benefits – or Temporary Total Disability (TTD)

Another factor taken into consideration when determining the value of your workers’ comp case is how much the insurance company may have to end up paying in indemnity benefits (disability benefits). Indemnity benefits are the weekly payments the workers’ comp insurance company makes to you when your authorized treating physician has written you out of work or has assigned work restrictions your employer cannot accommodate. This is also known as Temporary Total Disability (TTD) benefits.

Our firm has been representing injured workers for a long time. And one of the many things we’ve seen is that insurance companies don’t want to have to write these checks to you for any longer than they have to.

Many factors affect how long you may be entitled to these checks. Whether they continue to pay you TTD or try to settle your case is a numbers game to them to try to ensure they pay you as little as possible. Here are some of the factors they consider when deciding how much and how long to pay you.

Date of Your Work Injury Affects TTD Benefits

    • If you were injured on or after 6/24/11, you can receive a maximum of 500 weeks of TTD.

 

    • If you were injured prior to 6/24/11, you could potentially receive TTD for the rest of your life.

 

Work Restrictions a Factor in Workers’ Comp Settlement Amount

We may be able to help you maximize your indemnity benefits by working to prevent you from returning to work in a job that is outside of your work restrictions.

If you have temporary light duty restrictions with minimal medical treatment, and are expected to be able to go back to your regular job performing the same duties as before your injury, the insurance company may be less likely to pay a large sum to settle your case. However, if you have permanent restrictions that prevent you from returning to your pre-injury employment or other work, the insurance company may have more incentive to settle your case as soon as possible, rather than potentially paying you years of TTD.

While we cannot tell your treating physician what restrictions to assign you, we can try to make sure your doctors are aware of what your job entails and fight on your behalf to get reasonable restrictions – or a second opinion from another doctor.

As is the case with impairment ratings, your compensation rate plays a big factor in determining how much money the insurance company may have to pay you for being out of work.

Salary a Factor in Workers’ Comp Settlement Amount

If you have a compensation rate of $350, the insurance company knows that if they have to pay you for being out of work for a year they’ll spend $18,200. However, if your compensation rate is only $100, even if you are out of work for a year, the insurance company only has to pay you $5,200. They may be more likely to settle earlier on if it they believe it might cost them more to continue paying you TTD.

Pain and Suffering NOT a Factor in Workers’ Comp Cases

Many of our workers’ comp clients are surprised to find out that pain and suffering are not taken into account in workers’ comp. No matter how much frustration and suffering your work injury has caused.

3. Future Medical Treatment

Your claim will also be more valuable if your authorized medical physician recommends significant medical treatment for your workers’ comp injury than if there are few or no medical recommendations.

If you have a shoulder injury, for example, and your physician recommends a rotator cuff repair surgery, the insurance company may be more inclined to pay you more to settle your claim quickly so they don’t have to pay for that surgery. On the other hand, if you have a shoulder injury and your physician says you only need some physical therapy, the insurance company may likely be more motivated to simply pay for your physical therapy instead of paying you more to settle your claim.

As you can see, there are many nuances in workers’ compensation law. Thousands and thousands of legal pages have been written to explain these nuances. It can take an experienced workers’ comp attorney to understand and interpret these laws to help you try to maximize these factors to your advantage.

We can help you try to ensure your physician knows the full extent of your injuries. And we can help monitor your progress with the doctor and the insurance company. 

A good workers’ comp attorney can do more than that! They can help you try to get a second opinion on your impairment rating if the first rating is too low, based on your injury. They may be able to help you maximize your indemnity benefits by working to prevent you from returning to work in a job that is outside of your work restrictions. And while they cannot tell your treating physician what restrictions to assign you, they can make sure your doctors are aware of what your job entails and fight on your behalf to get reasonable restrictions – or a second opinion from another doctor.

An experienced attorney at James Scott Farrin can fight for your rights and all the compensation you may deserve. Call us today at 1-866-900-7078 for a free case evaluation.

 

Choosing a Workers’ Comp Lawyer

You’re reading this blog for a reason. Are you getting the run-around from your insurance company? Are you confused by the rating and compensation process (you’re not alone)? Is your insurance company trying to force you to settle? Are they withholding checks?

If you’re struggling with your workers’ comp situation and you think you may need an attorney, download this booklet: How to Choose a Lawyer for Your Workers’ Compensation Claim.

If you follow the tips in this booklet, we believe you’ll find a good attorney for your case. Of course, we believe our attorneys embody the qualifications and ideals you should seek when looking for a workers’ compensation attorney. Several of our attorneys are North Carolina Board Certified Specialists in Workers’ Compensation Law. (Very few attorneys in in North Carolina can make that claim.) We’re committed to helping you understand your options and arming you with the knowledge you need to make an informed decision that’s right for you.

Get a FREE Case Evaluation From Our North Carolina Workers’ Comp Attorneys

Contact us anytime or give us a call at 1-866-900-7078 if you have questions or concerns about your workers’ comp case. We’re available to you 24/7.

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Nick says there could be up to six inches of snow the first weekend in January 2017. When the weatherman utters the S word, area neighbors look to Nick. He hasn’t been wrong in years.

By the way, Nick is 12. And he’s gotten it right every time since the ripe old age of 9. (We don’t know how he does it!)

One thing Nick cannot tell us though is how to manage a two-ton vehicle as it is sliding sideways into another two-ton vehicle. Nick thinks that’s cool. We don’t.

There’s a reason North Carolina’s schools and businesses close at even the tiniest hint of snow in the forecast! With NC’s topsy-turvy weather, snow often melts and refreezes, turning roads into ice-skating ponds that even our northern transplant drivers have trouble navigating.

And even if you’re as experienced in winter-weather driving as Santa, keep in mind that may not be true for everyone else on the road. Here are some guidelines to go by when driving in winter weather.

Snow and other adverse weather conditions can make North Carolina’s roads dangerous. If you’ve been hurt in an accident, one of our experienced attorneys at James Scott Farrin can help you.

Don’t Underestimate Freezing Temperatures and Roads

Think…

  • Is my trip so urgent that I need to put myself and others in potential jeopardy?
  • Is my car prepared to handle the conditions I may face on the roads?
  • Is there another way for me to handle the task, or can I wait until conditions improve?

 

Tips on how to prepare your car for winter driving.
                                     Click for a larger version

Preparing for Driving in the Snow

If you decide to travel out into the winter weather, the best way to keep yourself out of harm’s way is to prepare yourself and your vehicle as best as possible.

  • Check weather conditions in advance.
  • Have communication Charge your cell phone in case you need to communicate with authorities or others (but don’t communicate while driving). Let your friends and family know you will be going out and let them know when to expect you. Fill up your gas tank.
  • Test your heating and defrost Have your battery and antifreeze levels checked and don’t forget to fill your windshield wiper levels. All that roadway salt and sand can obscure your vision quickly and often.
  • Check your brakes and make sure your tire pressure is inflated according to what the owner’s manual suggests for driving in snow.
  • Check tire tread depth. Tires.com suggests you should have at least 5/32 of an inch tread to maintain good mobility on snowy roads. To easily check to see how much tread you have, place a quarter into several tread grooves across the tire. If part of Washington’s head is covered by the tread, you have more than 4/32″ of tread depth remaining.
  • Keep a winter emergency supply kit in your car. This can include a variety of things, from a blanket and gloves to a flashlight and batteries, or a candle to keep warm in case you get stranded, and cat litter, sand, or salt in case you get stuck. Here’s a list of other potential items.

Driving Safely in Snow and Ice

  • Excessive speed is the main cause of crashes during winter weather. Maintain a safe distance and drive slower than usual.
  • Clear as much snow and ice from your car as you can. And don’t forget your headlights and tail lights and the roof of your car – you don’t want snow blowing in your windshield or someone else’s.
  • Drive smoothly and avoid sudden accelerating, braking, and turning.
  • Do not use your cruise control.
  • When driving over bridges and overpasses, be particularly careful. They ice up first since they’re not connected to the soil and the ice may be hard to see. Don’t apply brakes while on a bridge. The recent icy rain in Raleigh just a few weeks ago saw most of the accidents on bridges and overpasses.
  • When intersection traffic lights are not working, proceed as a four-way stop.

What to Do if Your Car Skids in Snow

  • Try to remain calm.
  • Don’t brake unless you have to. Then brake gently.
  • Anti-lock brakes: apply steady gentle pressure
  • Standard non-ABS brakes: pump your brake pedal gently
  • Don’t accelerate until your vehicle slows down enough to regain some traction with the road. Then gently accelerate.
  • In general, if you begin to slide, take your foot off the gas and turn the steering wheel in the direction of the slide. Braking will cause you to further lose control of your vehicle.
  • Rear-wheel skids. Turn the steering wheel in the direction your rear wheels are headed.
  • Front-wheel skids. Shift into neutral and don’t try to steer immediately. When your vehicle begins to slow down, steer in the direction that you want your vehicle to go. Then, put the vehicle into gear and gently accelerate.

What to Do If Your Car Gets Stuck in the Snow

  • Pushing the gas pedal and spinning your tires will only dig you in deeper. Turn them from side to side to help clear snow, and then turn the steering wheel so the tires are as straight as possible.
  • Use a shovel to clear the snow in front of and behind your tires.
  • Spread cat litter, sand, or salt in the cleared areas around your drive wheels.
  • NCDOT suggests that you might try rocking the vehicle back and forth, but cautions you to check your owner’s manual first; as some vehicle transmissions might be damaged by this. Shift from forward to reverse and back again, using a light touch on the gas pedal. Again, don’t spin your wheels.

AAA offers very thorough tips which build on this information and so does the NCDOT. Click here to access the AAA page and here for NCDOT’s website.

North Carolina Car Wreck Lawyers

If, despite Nick’s prediction, you decide to venture out and you are injured by someone else in a car wreck, contact us.

  • We are one of the largest personal injury law firms in North Carolina and have vast resources to draw from.
  • We have recovered over $1.6 billion total for more than 60,000 clients since 1997.1
  • We have more than 200 staff members, including over 60+attorneys.
  • Several of our lawyers have achieved peer- and client-reviewed designations including the Best Lawyers “Best Lawyers in America” list for 2020-2023 and “Lawyer of the Year” for 2015, 2017, 2022, and 2023; Super Lawyers “Rising Stars” list for 2011-2016, 2018, and 2021-2023, and the “Super Lawyers” list for 2016-2023.4​

See for yourself some of the things clients have to say about us.

Get a FREE Case Evaluation From North Carolina Lawyers

Contact us or call 1-866-900-7078. We will evaluate your situation for FREE and let you know if we think we can help.

 

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Car accidents are terrifying. And sometimes they’re even scarier if you’re worried about discrimination or even fear being deported. We understand.

Don’t let that fear cause you to make bad choices. If someone is negligent and injures you, you’re supposed to be given the same care and respect as any U.S. citizen.

“Supposed to” is key. As a non-U.S. citizen, you may have to take extra steps to try to make sure you’re treated fairly.

That’s what this blog is about, but chat with us now if you want to skip reading and talk to someone right away.

Why You Have to Be Careful After an Accident If You’re Not a U.S. Citizen

I and many of my James Scott Farrin colleagues do a lot of community work – particularly in the Spanish-speaking community. One question I hear a lot from our Latino neighbors is: “What should I do if I’m injured in a car accident but don’t have papers or a driver’s license?” They’re understandably afraid.

North Carolina accident laws are designed to try to help protect anyone who is injured in the state – documented, undocumented, U.S. citizens, and citizens of other countries.

Yet sadly, oftentimes we see adversarial behavior toward our non-citizen clients, especially Latinos, by some insurance companies and others. We have seen some of them try to intimidate these clients just because they don’t speak English, don’t have a driver’s license or proper documentation, or they’re not a U.S. citizen.

The Insurance Company Believes You Won’t Go to Court – Blatant Discrimination?

In our booklet Insurance Companies Behaving Badly, one employee recounted a story about an insurance adjuster who said they had a video contradicting what our client said about how she got her injuries. In mediation, we proved it wasn’t our client on the video, but the defense continued to deny the claim.

In response, we launched discovery into the insurance company’s treatment of Hispanic clients. They ended up settling the case for six figures.*

When you mess with our clients, you mess with us. We’ll play hardball. We do not appreciate bad behavior.

For a free case evaluation, call 1-866-900-7078 or contact us online to discuss your case.

My Best Advice: Get Free Advice from an Attorney

A large portion of the cases I resolve in any given year are for non-U.S. and undocumented residents. Every time I think I’ve seen it all, an insurance company will come along and surprise me again.

My advice when you’re injured in an accident is to call an attorney right away. There are just too many ways insurance companies can affect your claim. Most attorneys will do an initial consultation for free, and if you ultimately choose to hire them you could potentially end up getting more for your claim.

Studies have shown that, on average, car accident victims who hired a personal injury lawyer to represent them received 3.5x times more compensation for their loss than they would have on their own. **

And if you think you cannot afford an attorney, think again. At our firm, you pay nothing upfront. We work on a contingency basis, which means if we don’t get you compensation, you don’t pay any attorney’s fees!

What to Do After an Accident If You Are Undocumented

When undocumented people call me after an accident and ask what to do, I tell them their initial steps are the same things anyone should do after an accident.

If you or someone else is injured, call 9-1-1. If your injury is serious, you may not have time to collect all the facts, and that’s OK. Your health comes first.

Don’t be Afraid to Report the Accident to the Police

In order to make a claim for your damages and your injuries, you must be able to prove the accident happened. You should call the police. Don’t be afraid. The purpose of calling is so the responding police officer will conduct an investigation and make an official report of the accident.

Never trust the at fault driver to report it on his own. He may later deny the accident ever occurred. By then it will be too late to contact the police, and you could be stuck paying for the crash yourself.

Suppose I got a ticket for no U.S. driver’s license? Will this affect my claim?

No. You should not ignore your ticket, as it may have other legal ramifications, but you may be entitled to compensation for your injuries and any damages to your vehicle, whether you have a license or not.

Will I be in danger of being deported if I have no drivers’ license and make a claim?

Generally, you will not likely be deported simply because you make an insurance claim after an accident where you received a ticket for driving without a license.

Gather Facts

Get as much information as you can while you are still at the scene, or immediately thereafter. Write down:

  • Date and time of the accident
  • Location of the accident
  • Other driver’s name and license plate number
  • Police report number
  • Investigating officer’s name
  • Witnesses names and their contact information, including phone number

Take Pictures

With your cell phone, someone else’s cell phone, or a camera, take pictures of:

  • Any property damaged by the wreck
  • Any visible injuries
  • Tire marks and debris in the roadway

Seek Medical Attention

Even if you feel fine, you should probably see a doctor. It’s not uncommon for people feel fine in the minutes and hours immediately after a crash, when adrenaline is high. Many people don’t start to feel the effects of a wreck until hours or even a few days later.

But if you don’t see a doctor and something starts to feel worse, you won’t have any documentation that your injuries are related to your accident and an insurance company may deny your claim.

10 Things Most Non-U.S. Citizens Want to Know After a Car Wreck

As I mentioned previously, a large number of my cases are non-citizens. Here are the top things most want to know.

  1. I don’t have health insurance, can I go to the doctor?
    If you are injured, you should seek immediate medical attention. There are options for those without health insurance.
  1. Will the adjuster send me to a doctor?
    No, it is your responsibility to obtain medical treatment. The adjuster does not direct treatment, or work directly with any specific doctors.
  1. My injuries seem minor; can I just wait and see if they go away?
    While your injuries may seem minor, only a medical doctor can confirm this. Sometimes injuries left untreated become worse or even permanent. If you do not seek medical attention in a timely manner, the insurance company may try to deny compensation for your injuries and related medical bills.
  1. My car is not drivable, how can I go to the doctor?
    It is your responsibility to obtain medical treatment, with or without transportation. Ask a friend or family member to give you a ride or take the bus. If you don’t get yourself to the doctor, you could prolong your pain. Without medical treatment, the insurance company will conclude you were not injured in the wreck, no matter how much pain you are feeling.
  1. Should I call my insurance company?
    Even if the accident is not your fault, you should contact your own insurance company to let them know you have been in a car wreck. You may have coverage available on your own policy that you can use without affecting your rates. If you are the owner of the vehicle involved in the crash, you should open a claim with the at-fault insurance company for your property damage. Do not go into detail about your injuries or treatment. It is enough to tell them you are injured and under a doctor’s care.It is not wise to sign anything without first speaking to an experienced attorney; you may be signing away your entire case!
  1. The adjuster said he needs my Social Security number, but I don’t have one. Can I still make a claim?
    Yes, if you are injured in a car accident, you may have a right to compensation, regardless of your citizenship status.
  1. The adjuster wants a recorded statement, should I give one?
    Probably not. The insurance company knows how to protect their own interests. You may think there is no harm in telling your story, but liability laws are complicated and you could do irreparable damage to your case.
  1. I am not fluent in English, how can I communicate with the adjuster?
    Most insurance companies have Spanish-speaking staff, and if not, have translators available. Request to be contacted by a Spanish-speaking adjuster, or a translator.
  1. The adjuster said the other driver has no insurance, what can I do?
    There may be other types of coverage available to you to cover your losses. Inform your own insurance company the at-fault driver was uninsured.
  1. The adjuster says he will pay for everything, so I don’t need an attorney, right?
    No! You have no guarantee the adjuster will pay even a portion of your bills. Often at the end of the case the adjuster will offer to pay only a few of your expenses. You should decide for yourself if you need an attorney in your case. Don’t let the adjuster make this decision for you.

The insurance company has adjusters and attorneys working for them to make sure they come out on top. Sometimes an adjuster will give you misleading information, or try to scare you out of pursuing your rights. Each case is unique, and while you may not hire an attorney, it is a good idea to speak to an experienced attorney to discuss the nuances and issues or your particular case, and find out what your options are.

Get a FREE Case Evaluation by Experienced NC Car Crash Attorneys
We’re always here for you to try to help you protect your rights – documented or undocumented. Contact us anytime for a FREE case evaluation or call at 1-866-900-7078.

We have both Spanish-speaking staff and attorneys available to help you.

 

*Cases or matters referenced do not represent the law firm’s entire record. Each case is unique and must be evaluated on its own merits. The outcome of a particular case cannon be predicated upon a lawyer’s or law firms past results. These are specific examples of experiences we have had with some insurance companies, adjusters, or others. These stories do not necessarily represent any industry as a whole. These descriptions of events are based upon the recollections of individual staff members. Client identities have been removed or changed to protect their privacy.

**Insurance Research Council, 1999

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